Privacy Policy

 

Privacy Policy for the Mid-Willamette Family YMCA

 

1. Our Commitment to Your Privacy

At the Mid-Willamette Family YMCA, we are dedicated to protecting the personal information you entrust to us. This policy explains how we handle the information we collect from our members, program participants, and visitors, whether you're at one of our facilities, using our services, or interacting with us online.

2. Information We Gather

We collect various types of information to provide you with a safe and effective experience. This can include:

  • Personal Identifiers: Your name, address, email, phone number, date of birth, emergency contact details, and payment information.

  • Health Data: For your safety, we may collect information about your medical conditions, allergies, or other health-related details necessary for participation in our programs and services.

  • Engagement Data: Details about your participation in our programs, class attendance, and how you use our facilities and services.

  • Technical Information: When you use our website or online services, we automatically collect data such as your IP address, browser type, and device information to help us improve your online experience.

3. How We Use Your Information

We use the information we collect to:

  • Operate and Improve Our Services: To provide and manage our programs, facilities, and services, including processing memberships and payments.

  • Communicate with You: To send you updates about your membership, programs, and events.

  • Ensure Safety and Security: To protect the well-being of our members, staff, and visitors, and to maintain the security of our facilities.

  • Comply with Legal Requirements: To meet our legal and regulatory obligations.

  • Enhance Our Community: To analyze trends and improve our offerings for a better member experience.

4. When We May Share Your Information

We will never sell or rent your personal information. We only share it in specific circumstances and with trusted partners:

  • Third-Party Service Providers: We may share information with vendors who help us run our operations, such as for payment processing, data analysis, and communication services. These partners are required to protect your information and only use it for the purposes we specify.

  • Legal and Safety Disclosures: We may disclose your information if required by law, in response to legal requests, or to protect our rights, property, and the safety of our community.

  • Emergencies: In a health or safety emergency, we may share relevant information to protect the well-being of those involved.

5. Data Protection

We have put in place reasonable security measures to protect your personal information from unauthorized access, use, or loss. However, please remember that no electronic storage or internet transmission is completely secure.

6. Your Rights and Choices

You have control over your personal information. You can:

  • Request Access: Ask to see the personal information we have about you.

  • Correct Information: Request that we correct any information that is incomplete or inaccurate.

  • Request Deletion: Ask us to delete your personal information, though some legal or contractual obligations may prevent us from doing so.

  • Object to Processing: Object to how we process your personal information for certain purposes.

To exercise these rights, please contact us using the information provided below.

7. Protecting Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have received such information without the necessary consent, we will take immediate steps to delete it from our records.

8. Mobile Communications

We will never share your mobile information with other parties for marketing or any other purpose.

  • Consent to Receive Texts: We obtain your consent to send you text messages during membership sign-up and program registration. Employees also opt in for work-related communications during their onboarding.

  • Managing Your Preferences: You can manage your communication preferences at any time. Simply reply STOP to any message to unsubscribe from text communications.

By providing your contact information, you agree to our communication practices, which are designed to comply with all applicable regulations.

9. Policy Updates

We may update this policy periodically to reflect changes in our services or legal requirements. We will notify you of any major changes by posting the new policy on our website or through other appropriate means. Your continued use of our services after any changes indicates your acceptance of the new terms.

10. Questions?

If you have any questions or concerns about this privacy policy, please contact us at:

Mid-Willamette Family YMCA
3201 Pacific Blvd. SW
Albany, OR 97321
541.926.4488